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Conquestador Casino Terms and Conditions

Welcome to Conquestador Casino. These Terms and Conditions govern your use of our website at conquestador.com and all services we provide through it. By registering an account, making a deposit, or participating in any of our promotions, you agree to be bound by these terms in full. We encourage you to read this document carefully before using our platform. If you do not accept these terms, you must not use our services.

1. About Us

At Conquestador Casino, we operate under the ownership of Cavolo Boss Limitada, registration number 3-102-899055, located at Ofident Building, Office 3, Costa Rican North American Cultural Center, 200M North and 50M East, San Pedro, Barrio Dent, San Jose, Costa Rica. Payments are managed by Stormelon LTD., registered in the Republic of Cyprus, principal office at Griva Digeni 81, Marinos Court, 3rd Floor, Flat/Office 301, 6043, Larnaca, Cyprus, registration number HE473373, acting as an authorised agent on behalf of its parent company Cavolo Boss.

We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-082404002-FI1. Our platform is available exclusively in English, and all communications with our support team are conducted in English only.

2. Eligibility and Account Registration

2.1 Who May Use Our Services

At Conquestador Casino, we require all players to meet the following conditions before registering an account:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any restricted or disputed territory, including without limitation the United States, Crimea, or the Democratic People's Republic of Korea.
  • You must be legally permitted to participate in online gambling under the laws of your country or region.
  • You must not already hold an active account with us, unless you have received our prior written permission to create a duplicate account.

For the avoidance of doubt, our Conquestador online casino does not permit players accessing the website from the United States. Any attempt to access our services from a jurisdiction where online gambling is illegal constitutes grounds for immediate termination of your account without notice.

2.2 One Account Policy

We permit only one account per customer, household, address, shared computer, and shared IP address. If you lose access to your original account and require a duplicate, you are obliged to inform us in advance and receive explicit permission before creating a new account. Duplicate accounts created without our prior authorisation may be closed and any associated balances forfeited.

3. Deposits and Withdrawals

3.1 Deposits

Our Conquestador Casino platform accepts a wide range of deposit methods, including Visa, Mastercard, Interac, ecoPayz, MuchBetter, Jeton, Flexepin, Neosurf, AstroPay, Apple Pay, bank transfer, Skrill, Neteller, Qiwi, and YandexMoney. Please note that Qiwi transactions are subject to a 3% fee and YandexMoney transactions to a 4% fee.

The minimum deposit is (or EUR 20 where applicable). Your account must be funded with at least this amount before you can access real-money games or activate any bonus offer, including our Conquestador welcome bonus. Supported account currencies are USD and EUR.

3.2 Withdrawals

We process withdrawal requests within up to 24 hours for fully verified accounts. Withdrawal methods available at Conquestador Casino include Visa, Mastercard, Interac, ecoPayz, MuchBetter, Jeton, Flexepin, Neosurf, AstroPay, Apple Pay, bank transfer, and cryptocurrency. Once we have processed your request, the time for funds to reach you depends on the payment provider's own timelines.

A 3x deposit turnover requirement applies to every withdrawal, regardless of whether a bonus is active. If deposited funds have not been wagered at all, we reserve the right to withhold a 10% fee from the withdrawal amount or to decline the request. Amounts above ,000 trigger an additional verification of game transactions within 48 hours, in addition to standard identity document checks.

3.3 Withdrawal Limits

At Conquestador, we guarantee every verified account a minimum withdrawal allowance of ,000 USD per calendar month. Limits above this threshold are determined individually and may be subject to further review. Regarding Conquestador withdrawal times, players receive two free payouts per day; subsequent payouts on the same day incur a 10% fee. Where bonus winnings exceed ,000, we may limit payouts to a maximum of ,000 within any 7-day period.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our Conquestador welcome bonus spans five deposit stages and includes up to 200 free spins, a Lightning Roulette voucher, and a sportsbook Free Bet, all triggered from a qualifying first deposit of or more. The specific structure of each stage is as follows:

  • 1st Deposit: 200% up to (deposits of –, wagering 25x); or 150% up to 0 (deposits of –9, wagering 25x); or 100% up to ,000 (deposits of 0+, wagering 30x). Winnings capped at 10x the bonus.
  • 2nd Deposit: 100% up to 0, minimum , wagering 25x deposit + bonus, winnings capped at 15x.
  • 3rd Deposit: 50% up to 0, minimum , wagering 20x deposit + bonus, no cap.
  • 4th Deposit: 50% up to 0, minimum , wagering 20x deposit + bonus, no cap.
  • 5th Deposit: 25% up to 0, minimum , wagering 20x deposit + bonus, no cap.

Each stage carries a 70-day activation window from the previous deposit (or from registration for the first stage), and once activated, wagering must be completed within 30 days or the bonus may be removed. Conquestador Casino free spins are distributed in 10 sets of 20, with each set expiring 72 hours after the previous set's wagering is complete. Free spin winnings are credited to the bonus balance at 30x wagering and are capped at 10x.

4.2 Bonus Rules and Wagering Contributions

While bonus funds are active, only one wagering bonus or Turnover Bonus may be active at a time. Any additional bonuses claimed during this period enter a pending queue and activate automatically when a slot becomes available. Creating a withdrawal request automatically cancels all active and pending bonuses; even if the withdrawal is subsequently rejected, the bonus balance will not be restored.

Game contribution rates applicable to bonus wagering are as follows:

  • Slots: 100%
  • Blackjack, video poker, baccarat, and roulette: 0% (prohibited while bonus funds are active under the primary table)
  • Craps, scratch cards, keno, and Hi-Lo: 5%
  • Sports: 100–200%

Any single bet exceeding EUR 4 while a bonus is active will result in the bonus being forfeited. Sportsbook bets are exempt from the 20% stake rule. We reserve the right to void any winnings generated through identified bonus abuse, including patterns such as recouping 90% or more of stakes to build turnover, placing large stakes followed by a drop of 75% or more, or systematically betting at odds below 1.60 or on games with an RTP of 98% or higher.

5. Loyalty Programme and VIP Benefits

Here at Conquestador Casino, we operate two parallel loyalty schemes. The first is a seven-level programme where enrolment is automatic. Progression is based on total cash bets plus 10% of bonus funds wagered within the current calendar month and the two highest-bet months from the previous four calendar months. Cashback ranges from 10% to 20% on casino games, 5% to 10% on live dealer, and 5% to 12.5% on sports, depending on your level.

The second scheme consists of twenty statuses running from Novice through Bronze, Silver, Gold, Platinum, Diamond, and Ultimate. This scheme carries its own rebate (up to 5% of the house edge based on RTP) and daily reload bonuses, with rebates claimable daily from Bronze upward. Unclaimed rebates lapse after 72 hours and unclaimed reloads after 24 hours.

We reserve the right to refuse level changes, amend Player Levels, or withdraw them entirely without prior notice. All account checks must be complete before you become eligible for any level perk. Decisions regarding Player Levels are final and not subject to appeal.

6. Responsible Gaming

We at Conquestador are committed to promoting responsible gambling across our platform. We provide tools to help you manage your activity, including deposit limits, session time reminders, and self-exclusion options. If you believe your gambling has become a problem, please contact our support team at [email protected] or use our live chat service, available 24/7.

We encourage all players to gamble within their means and to treat our services as entertainment. Our platform does not extend credit to players, and we actively monitor accounts for signs of problem gambling behaviour.

7. Game Library and Software

Our Conquestador slots library comprises over 1,000 titles from leading developers including Pragmatic Play, Microgaming, Play'n GO, NetEnt, Evolution, Nolimit City, Hacksaw Gaming, Red Tiger Gaming, Thunderkick, Wazdan, BGaming, PG Soft, Playson, Spribe, RubyPlay, Yggdrasil, Quickspin, and many others. Our full catalogue of 4,000+ games spans slots, live casino, sportsbook, esports, racing, and a Predictions book. We offer progressive jackpot games, table games including blackjack, roulette, baccarat, craps, video poker, and scratch cards, all accessible via desktop and mobile browser — no app download is required.

8. Customer Support

Our support team is available around the clock via live chat and by email at [email protected]. We also maintain a comprehensive FAQ and help centre on our website. All support is provided in English. Whether you have a question about the Conquestador Casino login process, a payment issue, or a bonus query, our team is here to assist you every day of the year.

9. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Where changes are material, we will endeavour to notify registered players via email or on-site notification. Your continued use of our services following any amendment constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed of any updates.

10. Governing Law

These Terms and Conditions are governed by the laws applicable to our operating licence. Any disputes arising from the use of our services will be handled in accordance with those laws. We encourage players to contact us directly in the first instance to resolve any issue informally before pursuing formal dispute channels.

By using Conquestador Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. Thank you for choosing to play with us.

Content updated: August 10, 2026